Shipping Policy

Welcome to Olé Nutrients. We are committed to delivering your order quickly and securely across the United Arab Emirates.

Processing Time

All orders are processed within 1–2 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Time

Estimated delivery time within Dubai and the UAE is 1–3 business days depending on the delivery location and courier availability.

Shipping Fees

Shipping fees are calculated at checkout based on the delivery location and selected shipping method. Promotional free shipping offers may apply on selected orders.

Order Tracking

Once your order has been shipped, you will receive a confirmation email or SMS with tracking details to monitor your shipment status.

Delivery Information

Please ensure that all shipping information provided at checkout is accurate and complete. Olé Nutrients is not responsible for delays or failed deliveries caused by incorrect address details or unavailable recipients.

Delays

While we aim to deliver all orders within the estimated timeframe, delays may occasionally occur due to weather conditions, public holidays, customs procedures, or courier-related issues.

Damaged or Missing Items

If your order arrives damaged or incomplete, please contact our support team within 48 hours of delivery with your order number and photos of the package/items for assistance.

Contact

For any shipping-related inquiries, please contact our customer support team through:

info@onplus.com